Fee Information

Our Fees

Please contact us for a copy of our fee schedule.

Music, Speech and Occupational Therapy are available under the NDIS.

Speech and Occupational Therapy are available via an Enhanced Primary Care (EPC) referral through your GP (Medicare subsidies apply, but do not cover the full fee).

We are a small, fee-for-service provider, meaning that we collect payment at the time of service (cash or credit card). After each session, we will email an itemised invoice to our clients so those who are eligible for reimbursement from the NDIS can independently submit it through the portal. NDIS plan-managed clients will not be required to pay at the time of service and the invoice will be forwarded directly to your plan manager for payment.

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Cancellation Policy

Please find our carefully considered cancellation policy below. This policy has relaxed the NDIS guidelines for cancellations as follows:

  • Cancellations must be made 48 hours prior to your scheduled appointment to avoid the cancellation fee.
  • Late notice cancellations inside of the 48 hour period or failure to attend on the day of your appointment will incur the full scheduled fee.
  • Our cancellation policy remains in place in the instance of illness, however a make-up session or non-face-to-face session can be provided.
  • If you fail to attend 2 or more sessions in a row without explanation, you will be placed back onto our waiting list.
  • During a school term, you must attend 80% or more of your scheduled sessions to avoid being placed back on our waiting list. *Subject to review at the end of each school term.*

We ask you to respect this relaxed cancellation policy and understand that we have a duty of care to you and will check in with you, should the frequency of short notice cancellations be of concern. Consistent attendance is in your child’s best interest. Appointment times are valuable, as all QPAH clinicians have families on waiting lists for regular appointments.